Shipping Policy
At Nadiswara, we are committed to delivering your orders promptly and securely. This Shipping & Delivery Policy outlines our procedures for processing, shipping, and handling both domestic and international deliveries.
1. Order Processing
- Orders are processed within 8 Weeks from the time of confirmation.
- Pre-Orders may have a waiting period of 30 to 35 days before dispatch, depending on product availability and production cycle.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Delivery Timeline
- 🇮🇳 Domestic Shipping (Within India):
- Estimated delivery: 5–7 business days after dispatch.
- Delays may occur due to unforeseen courier or logistical issues.
- 🌍 International Shipping:
- Estimated delivery: 10–20 business days after dispatch.
- Customs processing times may vary by country and may cause delays beyond our control.
3. Shipping Provider
- We use Amazon and Ecart for all deliveries to ensure timely and safe shipment of your products.
4. Shipping Charges
- Domestic: Calculated at checkout based on product weight and delivery location.
- International: Shipping and customs charges (if applicable) are calculated during checkout or communicated via email before confirmation.
5. Order Tracking
- You will receive a tracking link via email once your order is dispatched.
- Use the link to monitor the real-time delivery status through the courier’s tracking system.
6. Undelivered or Returned Orders
- If an order is returned due to an incorrect address or recipient unavailability, additional shipping charges may apply for redelivery.
7. Damaged or Lost Shipments
- If your shipment is damaged or lost during transit, notify us within 1 Week of delivery. We will coordinate with the courier service for resolution.
7. Damaged or Lost Shipments
- If your shipment is damaged or lost during transit, notify us within 1 Week of delivery. We will coordinate with the courier service for resolution.
8. Customer Support
For shipping-related inquiries or assistance, contact us at:
- Email: info@nadiswara.com
- Phone: +91-9606496415