Cancellation and Refund Policy

At Nadiswara, we aim to provide a seamless customer experience. This Cancellation and Refund Policy outlines the conditions under which orders can be canceled or refunded.

1. Order Cancellation

• Orders can be cancelled prior to dispatch by contacting our customer support team.
• Once an order is shipped, cancellations are no longer allowed.

2. Refund Eligibility

Refunds are applicable in the following cases:

• Orders cancelled before dispatch.
• Products received in damaged or defective condition.
• Incorrect items shipped.
• Other cases will be reviewed on a case-by-case basis.

3. Refund Process

• Refunds will be processed within 5-7 business days after approval.
• The amount will be credited to the original payment method or the customer\u2019s bank account.
• A confirmation email will be sent once the refund is initiated.

4. Non-Refundable Items

• Certain products or services are non-refundable due to their nature, including custom-made or personalized items.

5. Damaged or Defective Products

• If your product is damaged or defective, notify us within 3 business days of delivery.
• Provide photographic evidence and order details for verification.
• We will arrange a replacement or process a refund, as appropriate.

6. Shipping Costs

• Shipping costs will be refunded only if the issue is due to our error (e.g., wrong or defective product).

7. Contact Information

For cancellation or refund requests, contact our support team:

• Email: Support@nadiswara.com
• Phone: +91-8088139861

8. Policy Updates

This Cancellation and Refund Policy may be updated periodically. Changes will be communicated via our website.

We appreciate your understanding and are here to assist with any concerns.